Voice & Communications
Business voice systems built around how you work
Aluminate operates its own managed voice systems. We design the numbers, users, devices, applications, call flows, reporting and resilience around each customer's real operational requirements.
- Aluminate operates its own voice platform
- Not a rebadged third-party PBX deployment
- Features and routing designed around your organisation
- Connectivity available as part of the complete solution
What we deliver
Business phone systems, cloud voice, SIP trunks, number supply and porting, handsets, desktop and mobile apps, remote workers, auto attendants, IVR, queues, hunt groups, reception tools, time and holiday routing, after-hours and emergency paths, voicemail, call recording, reporting, multi-site systems, failover, integrations, ongoing management and security reviews.
FAQ
Does Aluminate use 3CX?
No. Aluminate operates its own voice systems and does not use 3CX.
Can you build the phone system around our process?
Yes. Aluminate can map how calls move through reception, departments, queues, mobiles, after-hours staff, emergency contacts, voicemail and failover, then configure the system around that process.
Can we keep our numbers?
In many cases, yes. Porting depends on the current carrier's records, number type, account information and porting requirements.
Can staff use desk phones, computers and mobiles?
Yes. The available combination depends on the selected Aluminate service, devices, operating systems and security configuration.
Can you support multiple offices?
Yes. Aluminate can design multi-site voice, shared numbering, central reception, private connectivity and failover.
Show us how your calls should work.
Tell us about your staff, numbers, sites, opening hours, queues, mobile users, after-hours requirements and current problems. We will map the call journey and recommend the voice system, applications, resilience and connectivity needed to support it.